close window x
Home | Products | Demos | Support | Partners | Contact Us
 
Home
Knowledgebase
Submit Ticket
Troubleshooter
Login

iRespond Customer Support Center

Welcome to our Customer Support Center. From this area you can submit a help desk ticket to request support from our staff, chat live with a representative, search our knowledgebase of information and step through our troubleshooter to see steps to resolving a problem.

Chat with a Live Support Representative Currently Offline

Submit a Ticket
Submit a help desk trouble ticket to our service representatives.
 
Live Chat
Chat with a customer service representative directly.
Currently Offline
Knowledge Base
Search our knowledgebase of information to find resolutions to common issues.
 
Troubleshooter
Find the resolution to issues by taking a step by step tour based on your responses to questions.
 

Frequently Asked Questions
Title Category Date
How do I get the latest version of the iRespond software? Teacher's Dashboard July 14, 2006
Do I need two separate screens to run iRespond. Teacher's Dashboard June 10, 2008
Can iRespond handle classified material and encryption? Teacher's Dashboard
iRespond-Lite Remote
iRespond-Touch Remote
July 18, 2006
I have lost my iRespond CD. Where can I get a replacement? Teacher's Dashboard August 09, 2006
What kind of warranties are included with iRespond units? Teacher's Dashboard
iRespond-Lite Remote
iRespond-Touch Remote
iRespond-Advanced Remote
August 10, 2006
My warranty has expired. Can I purchase an extended warranty? Teacher's Dashboard August 09, 2006
Do students have to always use the same remote unit? iRespond-Lite Remote
iRespond-Touch Remote
August 07, 2006
I already have a test created. Do you offer services to have the test converted for me. Teacher's Dashboard August 07, 2006
Does iRespond work with Macs? Teacher's Dashboard June 29, 2006
My neighboring Instructor and I both have iRespond units. Will they interfere with one another during class? Teacher's Dashboard July 07, 2006
Can I insert images into my question/answers? Teacher's Dashboard August 16, 2006
Can my iRespond remote display images. iRespond-Lite Remote
iRespond-Touch Remote
iRespond-Advanced Remote
iRespond-UltraLite Remote
July 18, 2006
Can I use PowerPointŪ presentations in iRespond? Teacher's Dashboard June 28, 2006
Can I display questions/slides on a separate screen for my class? Teacher's Dashboard June 28, 2006
How many remote units can be used per base unit? iRespond-Lite Remote
iRespond-Touch Remote
August 07, 2006

Powered by Omnistar Live